Polycom MGC+50/MGC+100Hardware & Installation Guide Version 9.0.4| August 2010 | DOC2238A
Chapter 1 - Before You Begin1-2The system meets International Telecommunication Union - Telecommunication Standardization Sector, (ITU-T, formerly CCI
Chapter 4 - Hardware Description4-20The Functional Modules are described in detail in the following segments.Net-2/Net-4/Net-8 or T1-CAS Network Inter
MGC+ Hardware and Installation Manual4-21The module’s front panel includes two, four or eight tri-color LEDs (depending on the card’s configuration).
Chapter 4 - Hardware Description4-22The Net-2/Net-4/Net-8 ISDN/T1-CAS Network Interface Data StreamFigure 4-12 shows a block diagram of the Net-2/Net-
MGC+ Hardware and Installation Manual4-23IP+ Network Interface ModuleThe IP+ Network Interface Modules support participant connections using H.323 com
Chapter 4 - Hardware Description4-24Conferences that include SIP defined participants require IP+ cards from version 4.41.Module Port CapacityThe numb
MGC+ Hardware and Installation Manual4-25IP+ Network Interface Module ArchitectureThe IP+ Network Interface Modules have the same general card structu
Chapter 4 - Hardware Description4-26The MPI-4/8 Network Interface ModuleMPI is an acronym for the Multi Protocol Interface card. The MPI-8 is a serial
MGC+ Hardware and Installation Manual4-27Each 160-pin connector can be connected to one 160-pin connector located on the front panel of the MPI box. F
Chapter 4 - Hardware Description4-28MPI-4/8 Network Interface Data Stream When the MCU is set as a DTEThe ISDN data stream flows from the ISDN telecom
MGC+ Hardware and Installation Manual4-29When the MCU is set as a DCEThe serial data stream flows from the endpoint (DTE) through the serial connector
MGC+ Hardware and Installation Manual1-3MGC+ Unit Main FeaturesThe MGC+ unit offers the following features:• Supports a large number of ports (48 for
Chapter 4 - Hardware Description4-30MPI Network Interface Module ArchitectureFigure 4-19, “MPI-4/8 Network Interface module architecture” shows the ar
MGC+ Hardware and Installation Manual4-31MUX+ ModuleThe MUX+ card performs multiplexing and de multiplexing of audio, video, data and control informat
Chapter 4 - Hardware Description4-32The MUX+ handles a variety of Line Rates, aggregation calls (1B to 6B) and Bonding calls (128 Kbps to E1).MUX+ Car
MGC+ Hardware and Installation Manual4-33IVR/Greet & Guide Welcome SlideUp to four video slides can be stored on the MUX+ card. The Welcome slide
Chapter 4 - Hardware Description4-34MUX+ Participant Move OptionsThe administrator has the option to define move behavior of encrypted participants by
MGC+ Hardware and Installation Manual4-35• From a non-encrypted conference to an encrypted conference or another non-encrypted conference.When the ALL
Chapter 4 - Hardware Description4-36IP/SIPIn the IP/SIP section of the Resources Report both non-encrypted and encrypted participants are grouped toge
MGC+ Hardware and Installation Manual4-37Audio+ ModuleThe Audio+ Module performs audio compression, decompression, and bridging. The Audio+ Module als
Chapter 4 - Hardware Description4-38Audio+ Module ArchitectureAudio+ represents a new family of audio cards. Audio+ has the same general card architec
MGC+ Hardware and Installation Manual4-39The following table details the card capacities according to the Audio algorithm used in the conference when
Chapter 1 - Before You Begin1-4MGC+50/MGC+100 SpecificationsTable 1-1 lists the specifications of the MGC+50 and the MGC+100 units.Table 1-1: MGC+ Spe
Chapter 4 - Hardware Description4-40Video+ ModuleThe Video+ module supports up to 8 participants per module. In addition it provides the following fea
MGC+ Hardware and Installation Manual4-41Video+ Module ArchitectureFigure 4-23 shows the Video+ module architecture.Figure 4-23: Video+ module archite
Chapter 4 - Hardware Description4-42Data ModuleThe Data Module performs conference data and control routing for up to 12 participants. The system allo
MGC+ Hardware and Installation Manual4-43Input/Output (I/O) BoardsOn the MGC+ there a number of I/O cards that can be installed on the MGC+:• I/O boar
Chapter 4 - Hardware Description4-44The following I/O connections are available:• LAN - for more information see “Connecting the MGC+100 to the LAN Ne
MGC+ Hardware and Installation Manual4-45• The IO-2 card connects two PRI/Leased connections from the MGC+ rear panel to a Net-2 ISDN/T1-CAS Network I
Chapter 4 - Hardware Description4-46• The IO-8 card connects eight PRI/Leased connections from the MGC+ rear panel to a Net-8 ISDN/T1-CAS Network Inte
MGC+ Hardware and Installation Manual4-47Audio+ Music I/O CardA special daughter card, which is attached to one of the Audio+ Functional Module can be
Chapter 4 - Hardware Description4-48To install the Music I/O card in the rear panel of the MGC+ unit:1. Carefully slide the Music I/O card into the sl
MGC+ Hardware and Installation Manual4-49Enabling the Audio+ Music I/O Card in the MCU SoftwareOnce the Audio Message daughter card and the Music I/O
MGC+ Hardware and Installation Manual1-5Network interfaces ISDN: T1 PRI, E1 PRI, Multirate ISDN, NFAS, Leased lines-T1/E1, Switched 56T1-CAS: T1-CAS l
Chapter 4 - Hardware Description4-50The SysConfig dialog box opens.2. Double-click on the GREET_AND_GUIDE line in the Section box.The Greet and Guide
MGC+ Hardware and Installation Manual4-51MUX+ Video SlidesVideo slides are downloaded and stored in the MUX+ memory. Up to four slides may be stored i
Chapter 4 - Hardware Description4-52
5-15System MaintenanceThe MGC+ is designed with ease of maintenance in mind. Most components are hot swappable and are accessible directly via the fro
Chapter 5 - System Maintenance5-2Controls and IndicatorsMGC+ Unit Front PanelThe front panel of the MGC+ unit contains a number of controls, component
MGC+ Hardware and Installation Manual5-3Figure 5-2: MGC+50 front panelLED IndicatorsThe following LEDs appear on the front panel:• 4 LEDs on the Readi
Chapter 5 - System Maintenance5-4Table 5-1: Front Panel LEDsModule Name Color DescriptionReadiManager IAM (left group)Power LED Yellow On. Not lit whe
MGC+ Hardware and Installation Manual5-5Functional Modules (Audio+, Video+, IP+, MUX+ , MPI and T-120)StbyFailActiveGreenRedYellowOn during normal op
Chapter 5 - System Maintenance5-6The three Functional Module LEDs function as a group. Each state of the Functional Module and its associated LED arra
MGC+ Hardware and Installation Manual5-7MGC+ Unit Rear PanelThe rear panel of the MGC+100 and MGC+50 contains a number of controls for using the MGC+
Chapter 1 - Before You Begin1-6System CommunicationsMGC+50/MGC+100Integrated scheduler YesAPI to 3rd party reservation systemsYesConference Setup(Sche
Chapter 5 - System Maintenance5-8Figure 5-4: MGC+50 rear panel controlsThe main power switch is used during installation, and replacement of fans, mai
MGC+ Hardware and Installation Manual5-9Corrective MaintenanceCorrective maintenance refers to changing or replacing an element of the system that is
Chapter 5 - System Maintenance5-10Replacing a Functional ModuleThe following procedure is applicable for both the MGC+100 and the MGC+50. All Function
MGC+ Hardware and Installation Manual5-118. Referring to the labels, reconnect the external connections to the I/O card.Replacing the Power Supply Mod
Chapter 5 - System Maintenance5-123. Using a standard Phillips screwdriver, remove six spring-loaded screws from the fans cover on the MCU’s rear pane
MGC+ Hardware and Installation Manual5-136. Disconnect the +5V and -5V power cables using a 9/16” (13 mm) M8 nut driver.7. Using a Phillips screwdrive
Chapter 5 - System Maintenance5-149. Slide in the replacement Power Supply Module from the front panel and push it firmly into its place.10. Tighten t
MGC+ Hardware and Installation Manual5-15Fan Replacement for the MGC+100The fans are hot swappable and can be replaced with the system running. The fa
Chapter 5 - System Maintenance5-16Fan Replacement for the MGC+50The fans are not hot swappable and cannot be replaced with the system running. Fans ar
MGC+ Hardware and Installation Manual5-176. Remove the fan.7. Position the replacement fan correctly on the rear panel.8. Tighten the four screws on t
MGC+ Hardware and Installation Manual1-7MGC+ Control UnitA new Control unit is located in Slot A of the front panel of the MGC+.The Control Unit has t
Chapter 5 - System Maintenance5-1811. Connect the power cord to the power source and switch on the main power switch on the rear panel.12. Turn on the
MGC+ Hardware and Installation Manual5-19When these parts require replacement, please contact Polycom Resource Center. Replacing the DongleThe Dongle
Chapter 5 - System Maintenance5-202. Insert the new dongle in COM1 and re-attach the bracket by fixing the screws.Verifying the Dongle•Check the seria
MGC+ Hardware and Installation Manual5-21The serial number displayed in the Dongle Information dialog box should match the serial number on the Dongle
Chapter 5 - System Maintenance5-22TroubleshootingThe MGC+ unit provides on-line diagnostics for quick isolation and resolution of problems. The card s
A-1Appendix A: Interfaces Pin AssignmentPRI Port AssignmentTable A-1: PRI Port AssignmentPin Signal Name1 Receive Ring2 Receive Tip3 No connection4 Tr
Appendix A: Interfaces Pin AssignmentA-2LAN PIN AssignmentFigure A-1: LAN Pin AssignmentAlarms Port Pin AssignmentFigure A-2: Alarm Port Pin Assignmen
MGC+ Hardware and Installation ManualA-3RS-232 Pin AssignmentFigure A-3: RS-232 Pin AssignmentTable A-1: PRI Port AssignmentPin Description1 Data Carr
Appendix A: Interfaces Pin AssignmentA-4Serial Port Connectors Pin out AssignmentFigure A-4: RS-530 Pin out (DB-25) Figure A-5: RS-449 Pin out (DB-37)
MGC+ Hardware and Installation ManualA-5Figure A-6: V.35 Pin out (M-34 Connector)Figure A-7: RS-366 Pin out (DB-25)ACEHKMPSUWYAACCEEHHKKMMBDFJLNRTVXZB
Chapter 1 - Before You Begin1-8Scope of ManualThis manual describes the MGC+50 and the MGC+100 hardware and installation procedure. It is intended for
Appendix A: Interfaces Pin AssignmentA-6Cables For the MPI-4/8 Network Interface ModuleThere are three new cables for interfacing with the MPI-4/8 Net
MGC+ Hardware and Installation Manual1-9ConventionsBefore using this manual, it is important for you to understand the terms and conventions used: • T
Chapter 1 - Before You Begin1-10List of AbbreviationsThe following is the list of abbreviations used throughout this manual:Table 1-2: AbbreviationsAP
MGC+ Hardware and Installation Manual1-11Installation and Configuration WorkflowThe MGC+ unit installation and configuration process includes the foll
Trademark InformationPolycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are trademarks and/or service
Chapter 1 - Before You Begin1-12
2-12Hardware InstallationThis chapter describes the unpacking and connection of both the MGC+50 and the MGC+100, to the ISDN, T1-CAS, H.323, MPI or se
Chapter 2 - Hardware Installation2-2MGC+100 Hardware InstallationInspecting the MGC+/ReadiManager IAM Package ContentsYou should inspect the shipped b
MGC+ Hardware and Installation Manual2-3Rack Mount Safety PrecautionsThe following precautions should be followed with regards to rack mount safety:•
Chapter 2 - Hardware Installation2-4Unpacking and Positioning the MGC+100To unpack and position the MGC+100:1. When you receive your MGC+100, inspect
MGC+ Hardware and Installation Manual2-5 Figure 2-2: Unpacking the MGC+1004. Lift the MGC+100 unit and remove the packaging material.5. Lower
Chapter 2 - Hardware Installation2-6Mounting the MGC+100 on a 23” RackThe MGC+100 can be mounted to a 23” rack using the two mounting plates that are
MGC+ Hardware and Installation Manual2-78. Unscrew both MCU the side screws and remove both side plates.9. From the inside of the MGC-100, screw the m
Chapter 2 - Hardware Installation2-810. Place the MCU in a 23” rack and while supporting it, screw the mounting brackets to the rack securing it with
MGC+ Hardware and Installation Manual2-91. Check that all the parts are in the kit.The kit should contain the following items:2. Make sure that the MC
MGC Hardware and Installation GuideiTable of ContentsBefore You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1MGC+ U
Chapter 2 - Hardware Installation2-10b. Fit the flat washer (Item #4) onto the screw.c. Take the two mounting bars (Item #1) from the kit and attach
MGC+ Hardware and Installation Manual2-11Installing the ReadiManager IAM in the MGC+ UnitThis section is relevant only to MGC+ systems that are being
Chapter 2 - Hardware Installation2-12MGC+ ReadiManager InstallationThe ReadiManager IAM can be installed with the MGC+ unit ON or OFF. Refer to Table
MGC+ Hardware and Installation Manual2-13ON 1 Remove the rear I/O panel and install the I/O card on the chassis.See “Installing the I/O Card for the R
Chapter 2 - Hardware Installation2-14Removing the Blank Panel from the MGC+ UnitTo remove the blank panel from the front of the MGC+ unit:1. Remove th
MGC+ Hardware and Installation Manual2-15Installing the I/O Card for the ReadiManager IAMTo install the I/O card for the ReadiManager IAM:1. Remove th
Chapter 2 - Hardware Installation2-16Inserting the ReadiManager IAM into the MGC+ UnitTo insert the Polycom ReadiConvene IAM blade:1. After removing t
MGC+ Hardware and Installation Manual2-17Connecting and Setting Up the MGC+100Use the MGC+100 rear panel diagram below for reference. Figure 2-8: MGC+
Chapter 2 - Hardware Installation2-18Connecting to the power sourceYou can connect to an AC Inlet power supply at your site. It is important to follow
MGC+ Hardware and Installation Manual2-19Connecting the MGC+100 to the LAN Network Connect one end of a network cable to the LAN connector on the rear
Table of ContentsiiConnecting the MGC+100 to the LAN Network . . . . . . . . 2-19Connecting the MGC+100 to the Operator Workstation (PC) Directly via
Chapter 2 - Hardware Installation2-20Connecting the MGC+100 to the Network To connect the MGC+100 to the ISDN network or T1-CAS Network:• Connect the
MGC+ Hardware and Installation Manual2-21To connect the MGC+100 to the H.323 network:If an H.323 network Interface card is installed in the MGC+100, c
Chapter 2 - Hardware Installation2-22Figure 2-11: MPI Box rack mounting options To install the MPI-4/8 Network Interface Module:1. Slide the MPI-4/8 N
MGC+ Hardware and Installation Manual2-23To install the MPI Box on Top of the MCU:1. Turn OFF power to the MCU and unplug it from AC power.2. If the M
Chapter 2 - Hardware Installation2-246. Place the MPI box with its four 160-pin connectors facing the MCU front panel between the two mounting bracket
MGC+ Hardware and Installation Manual2-2510. Connect the serial cable running from the DCE to the appropriate 37-pin connector on the rear panel of th
Chapter 2 - Hardware Installation2-26MGC+50 Hardware InstallationUnpacking and Positioning the MGC+50To unpack and position the MGC+50:1. When you rec
MGC+ Hardware and Installation Manual2-273. Release the clasp locks at the bottom, and lift the MGC+50 top cover. Figure 2-13: Unpacking the M
Chapter 2 - Hardware Installation2-28Mounting the MGC+50 on a RackThe MGC+50 can be mounted in a 19” rack using two mounting plates (Kit 2012A). The s
MGC+ Hardware and Installation Manual2-296. Once the, Server panel, Main Control Module, the power supply module and the boards are removed, unscrew t
MGC Hardware and Installation GuideiiiPower Supply Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7Hardware Desc
Chapter 2 - Hardware Installation2-309. Insert the functional modules removed earlier into the MGC+50. 10. Mount the Power Supply module, Main Control
MGC+ Hardware and Installation Manual2-3111. Place the MGC+50 in a 19” rack and while supporting it, screw the mounting brackets to the rack securing
Chapter 2 - Hardware Installation2-32Connecting and Setting Up the MGC+50Use the MGC+50 rear panel diagram below for reference. Figure 2-14: MGC+50 Re
MGC+ Hardware and Installation Manual2-33Connecting to the Power SourceTo connect to the AC Inlet:1. Make sure that the power switch located on the re
Chapter 2 - Hardware Installation2-34Connecting the MGC+50 to the LAN Network Connect one end of a network cable to the LAN connector on the rear I/O
MGC+ Hardware and Installation Manual2-35Connecting the MGC+50 to the PSTN Network To connect the MGC+50 to the ISDN network and T1-CAS network:• Conn
Chapter 2 - Hardware Installation2-36Connecting the MGC+50 to the H.323 NetworkIf an H.323 network Interface card is installed in the MGC+, connect th
MGC+ Hardware and Installation Manual2-37MPI-4/8 Hardware Installation for the MGC+50The MPI-4/8 Network Interface card is inserted into the MGC+50. T
Chapter 2 - Hardware Installation2-38To install the MPI-4/8 Network Interface Module:1. Slide the MPI-8 Network Interface module into a free slot in t
MGC+ Hardware and Installation Manual2-39Using a second cable, connect the 160-pin connector to Port B of the MPI-4/8 Network Interface front panel. C
Table of ContentsivAudio+ Module Architecture . . . . . . . . . . . . . . . . . . . . . . . 4-38Audio+ Port Capacities . . . . . . . . . . . . . .
Chapter 2 - Hardware Installation2-40Compact Flash Memory Use on the MGC+The Main Control Unit’s Compact Flash port is used to perform the following t
MGC+ Hardware and Installation Manual2-41Inserting the Compact Flash Disk into the MGC+ Compact Flash slot:1. Insert the Flash Memory disk into the sl
Chapter 2 - Hardware Installation2-42Swapping the Operating System (OS)The Compact Flash enables you to switch between two types of operating systems:
MGC+ Hardware and Installation Manual2-43MGC+ Software Installation and ConfigurationThe MGC+50/MGC+100 requires basic configuration before you can st
Chapter 2 - Hardware Installation2-442. Edit the file with the following text:IP_ADDRESS = aaa.bbb.ccc.dddNETWORK_MASK = aaa.bbb.ccc.dddDEFAULT_GATEWA
MGC+ Hardware and Installation Manual2-454. Use the Microsoft Unplug or Eject Hardware procedure prior to removing the Flash disk.5. Remove the Compac
Chapter 2 - Hardware Installation2-46The Add MCU dialog box opens.b. In the Name box, enter the name of the MCU. Specify a name that clearly identifie
MGC+ Hardware and Installation Manual2-47a. In the Browser pane, right-click the MCUs Network icon, and then click New MCU.The Add MCU dialog box open
Chapter 2 - Hardware Installation2-48a. Right-click the MCU icon, and then click IP Configuration. The IP Configuration dialog box opens.b. If require
MGC+ Hardware and Installation Manual2-49Method 3 - Defining the IP address using a Keyboard and Mouse:1. Access the Main Control Module rear I/O pane
MGC Hardware and Installation GuidevAppendix A: Interfaces Pin Assignment . . . . . . . . . . . . . . . . A-1PRI Port Assignment . . . . . . . . .
Chapter 2 - Hardware Installation2-50Formatting and Creating a New Compact Flash Boot FileThe user can create a new boot file on a Compact Flash Disk,
MGC+ Hardware and Installation Manual2-513. Double-click the System.exe file and the WinImage Self Extractor dialog box appears.4. Select from the Dis
Chapter 2 - Hardware Installation2-52ClockingTo be able to work with the network connected to the MCU you need to synchronize the system clock with th
3-13System ArchitectureThe MGC+ unit is designed to provide maximum reliability, minimum interruptions, and effortless maintenance. Removable active c
Chapter 3 - System Architecture3-2The MGC+ Unit is made up of:• Main Control Module, located in Slot A• Functional Modules, located to the right of th
MGC+ Hardware and Installation Manual3-3Figure 3-3 describes the functional block diagram of the complete MGC+50.Figure 3-3: MGC+50 components MUSIC I
Chapter 3 - System Architecture3-4Figure 3-4 shows the physical layout of the MGC+100 and how it interfaces with the outside world.Figure 3-4: MGC+ un
MGC+ Hardware and Installation Manual3-5Information FlowFigure 3-5 shows the flow of information within the system.Figure 3-5: Signal flow processInfo
Chapter 3 - System Architecture3-6The MUX+ Module transfers the control information to the Main Control Module via the Control Bus. The control inform
MGC+ Hardware and Installation Manual3-7MGC+ Manager InterfaceAs shown in Figure 3-4, “MGC+ unit functional block diagram” on page 3-4, the Main Contr
Table of Contentsvi
Chapter 3 - System Architecture3-8
4-14Hardware DescriptionThis chapter describes the various components that make up the MGC+ unit. The following components are described:• MGC+ ReadiM
Chapter 4 - Hardware Description4-2MGC+100 Components LocationFigure 4-1 shows the front panel of the MGC+100. The front panel provides access to the
MGC+ Hardware and Installation Manual4-3Figure 4-2 shows the rear panel of the MGC+100. The rear panel provides access to the network I/O card connect
Chapter 4 - Hardware Description4-4Figure 4-3 shows the top view of the inside of the MGC+100. The Main Control Module, Functional Modules, and I/O ca
MGC+ Hardware and Installation Manual4-5MGC+50 Components LocationFigure 4-4 shows the front panel of the MGC+50. The front panel provides access to t
Chapter 4 - Hardware Description4-6Control Module and the Functional Modules, and is connected by wire leading to the backplane.Figure 4-5: MGC+50 top
MGC+ Hardware and Installation Manual4-7ReadiManager IAMThe ReadiManager IAM refers to the Polycom® MGC+ that houses the Integrated Application Module
Chapter 4 - Hardware Description4-8Control UnitThe Main Control Unit performs the functions of conference setup, conference termination, and resource
MGC+ Hardware and Installation Manual4-9The Main Control Module includes several connectors. These are connected to ports on the chassis. Two types of
1-11Before You BeginThe MGC+50 and the MGC+100 are high performance, high capacity Multipoint Control Units (MCU) which support up to 48 ports for the
Chapter 4 - Hardware Description4-10BackplaneThe Backplane is based on the “universal slot” concept, where any functional card can be inserted in any
MGC+ Hardware and Installation Manual4-11In the MGC+50, the front of the Backplane contains eight slots for Functional Modules and additional slot (Sl
Chapter 4 - Hardware Description4-12Information HighwayThe Information Highway is a high capacity TDM-type bus. It is used by both the MGC+100 and the
MGC+ Hardware and Installation Manual4-13Power Supply ModuleBoth MGC+ units (MGC+100 and MGC+50) operate at 100-240 volts AC 50/60 Hz. Power Module in
Chapter 4 - Hardware Description4-14Power Module in the MGC+50In the MGC+50, the Power Supply Module is not hot swappable. The power supply automatica
MGC+ Hardware and Installation Manual4-15The specifications of the Power Supply modules of the MGC+100 is shown in “MGC+100 Power supply modules capac
Chapter 4 - Hardware Description4-16Functional ModulesThe Functional Modules (cards) perform the various audio, video, and data processing functions f
MGC+ Hardware and Installation Manual4-17IP+24/48 Perform signaling and capabilities exchange for conferencing. Encrypted conferences with IP particip
Chapter 4 - Hardware Description4-18The different types of Functional Modules are used to produce a variety of configurations. In the MGC+50 up to eig
MGC+ Hardware and Installation Manual4-19Figure 4-9: General module architectureTable 4-6: Common functional module componentsComponent DescriptionCar
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