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114 Set Up Outlook for TAPI Polycom Telephone User Guide

621-00000092

Configuring Outlook to Use TAPI

To configure Outlook or another TAPI-enabled program to dial using

the PressOne system, use the following steps:

1. If not already running, start Outlook (or the TAPI-enabled

application).

2. Click the Contacts icon to switch to the Contacts listing.

3. Right click any contact to bring up the Actions pop-up menu.

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PRESSONE 1
Table of Contents 2
Chapter 1 8
Your Polycom Telephone 8
621-00000092 10
Moving Your Telephone 11
Chapter 2 14
Basic Phone Features 14
Hanging Up 15
Dial Tone and Ringer Patterns 16
Making an External Call 16
Making an Internal Call 17
Using a Headset 17
Using the Speakerphone 18
Speakerphone Troubleshooting 19
Chapter 3 20
PressOne Telephone Features 20
Anonymous Call Rejection 23
Authorization Code Calling 23
Billing Codes 24
Blind Transfer 25
Call Back Queuing 25
• 1 - Enable/disable feature 26
Enabling/Disabling Call Block 27
Listing Blocked Numbers 28
Call Forward (All Calls) 30
Call Forward (Busy) 31
Call Forward (No Answer) 32
Call Pickup 33
Call Return 34
Call Trace 35
Call Waiting 35
Call Waiting with Caller ID 36
Call Waiting with ID Manager 36
Caller ID Block 37
Conference 37
Direct Extension Assignment 39
Do Not Disturb 41
Group Speed Dial 42
Hold-on Queuing 42
Hunt Groups 43
Intercom 43
Meet-Me Conference 44
Dialing In Too Early 46
Entering an Incorrect ID 46
• Hang up 49
MultiLine Call Park 51
Music on Hold 52
On-hook Dialing 54
One-Touch Transfer 55
Phone Configurator 56
Priority Call 58
Listing Priority Call Members 60
Finding Your Queues 62
Logging Into/Out of Queues 62
Answering Calls from Queues 62
…using the Phone 63
…using Star Codes 63
Remote Phone 65
Dial-in Setup of Remote Phone 66
Selective Call Forward 67
Speed Dial 72
Modifying a Speed Dial Number 73
Deleting a Speed Dial Number 73
Star Codes 74
Transfer 75
Chapter 4 78
Voice Mail Features 78
Menus and Commands 79
Accessing Your Voice Mail 83
Rewind/Fast Forward 86
Skip to the End of a Message 86
Pause Play of a Message 86
Compose and Send a Message 87
Marking a Message as Urgent 88
Changing Your Password 88
Operator 89
Replaying a Message 90
Saving a Message 90
Skipping to the Next Message 91
Deleting a Message 91
Replying to a Message 92
Dialing Back a Caller 92
Extension 93
Listening to Your Greetings 94
Receiving Pager Notification 94
Managing Distribution Groups 95
Available Options 96
Creating a New Group 96
Editing or Modifying a Group 97
Deleting a Group 100
Exiting the Voice Mail System 101
Chapter 5 102
Set Up Outlook for TAPI 102
Actions pop-up menu 103
Configuring Windows for TAPI 110
5. Click Apply 112
Provider dialog box 117
New Call dialog box 123
Numerics 124
Cancel Forward 24 125
Configuring for TAPI 103 131
Zero Out to Operator 82 131

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