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MGC 50/MGC 100 Getting Started GuideVersion 9.0.4| August 2010 | DOC2230A

Chapter 1 - Before You Begin1-2MGC Unit Main FeaturesThe MGC unit offers the following features:• Supports a large number of ports (48 for the MGC-50,

MGC-50/MGC-100 Getting Started Guide5-20To delete a participant: 1. In the Monitor pane, Status pane or Browser pane, right-click the participant icon

Chapter 5 - Basic Operations5-21To mute a participant using MGC Manager:• In the Monitor or the Status pane, right-click the participant icon, and the

MGC-50/MGC-100 Getting Started Guide5-22To Lock or Unlock a conference:• Right-click the conference icon, and then click Lock Conference or Unlock Con

Chapter 5 - Basic Operations5-23To change the duration of an On Going Conference:1. In the Browser, Monitor or Status panes, right-click the conferenc

MGC-50/MGC-100 Getting Started Guide5-244. Click OK.The Conference Properties dialog box closes. The conference’s duration is changed.Terminating a Co

Chapter 5 - Basic Operations5-25Changing the Layout in a Continuous Presence ConferenceYou can select a particular Video Layout (that is a specific ar

MGC-50/MGC-100 Getting Started Guide5-26

6-16Defining a New Audio ConferenceThe following entities can be defined for Audio Only conferencing:• Define an Audio Only Entry Queue• Define an On

MGC-50/MGC-100 Getting Started Guide6-2The Entry Queue Properties dialog box opens.3. In the Name box, specify a name for the Entry Queue using up to

Chapter 6 - Defining a New Audio Conference6-3participants to connect to the target conference. For Ad Hoc Entry Queue definition, see the MGC User’s

MGC-50/MGC-100 Getting Started Guide1-3MGC-50/MGC-100 SpecificationsTable 1-1 lists the specifications of the MGC-50 and the MGC-100 units.Table 1-1:

MGC-50/MGC-100 Getting Started Guide6-4The New Entry Queue is added to the Meeting Rooms, Entry Queues & SIP Factories list.To set the Audio Only

Chapter 6 - Defining a New Audio Conference6-5Defining an On Going Audio ConferenceThe following procedure describes the main parameters required to d

MGC-50/MGC-100 Getting Started Guide6-63. If Audio Look & Feel is not set for the MCU, in the Media box, select Audio to define an Audio Only conf

Chapter 6 - Defining a New Audio Conference6-710. Click the Settings tab.The Properties - Settings dialog box opens.Parameters in the Conference Prope

MGC-50/MGC-100 Getting Started Guide6-813. If you want to set up advanced parameters, click the Advanced button on either pane. For more information,

Chapter 6 - Defining a New Audio Conference6-9Defining a New Audio Only Meeting RoomA Meeting Room is a conference reservation without allocated resou

MGC-50/MGC-100 Getting Started Guide6-105. Usually Meeting Rooms include undefined participants. However, it is possible to add defined participants f

Chapter 6 - Defining a New Audio Conference6-119. Select the Limited Sequences check box, to limit the number of times that the Meeting Room can be ac

MGC-50/MGC-100 Getting Started Guide6-12

7-17Defining a New Video ConferenceThe following entities can be defined for Video conferencing:• Define a Video Entry Queue• Start an On Going Video

Chapter 1 - Before You Begin1-4Channel aggregation H.221, BONDING, Multi-Rate (H0)Network Interfaces MGC-50/MGC-100Network interfaces ISDN: T1 PRI, E1

MGC-50/MGC-100 Getting Started Guide7-2To define a new Video Entry Queue:1. Expand the MCU tree, right-click the Meeting Rooms, Entry Queues and SIP F

Chapter 7 - Defining a New Video Conference7-34. In the Entry Queue Service box select a predefined Entry Queue Services that will be used to play voi

MGC-50/MGC-100 Getting Started Guide7-4The new Entry Queue is added to the Meeting Rooms, Entry Queues & SIP Factories list.Setting an Entry Queue

Chapter 7 - Defining a New Video Conference7-5Creating a Target Conference from an Entry QueueYou can create a new On Going conference or Reservation

MGC-50/MGC-100 Getting Started Guide7-6Creating an On Going Video ConferenceThe following procedure describes the main parameters required to set up a

Chapter 7 - Defining a New Video Conference7-74. In the User Defined Fields boxes, enter the requested information (if required).5. Change the Confere

MGC-50/MGC-100 Getting Started Guide7-812. Optional. In the Web/Chairperson Password box, enter the chairperson password (if this option is enabled in

Chapter 7 - Defining a New Video Conference7-9connect participants to the conference at this line rate or lower, according to their individual capabil

MGC-50/MGC-100 Getting Started Guide7-10Conference Properties - General tab. For more information about COP, see “Video Conference Types” on page 4-3.

Chapter 7 - Defining a New Video Conference7-11Alternatively, select the Auto Layout check box to have the system automatically and dynamically apply

MGC-50/MGC-100 Getting Started Guide1-5Storage altitude Up to approx. 12,000m (40,000ft)Operating ESD +8kVStorage ESD +15kVConference Setup MGC-50/MGC

MGC-50/MGC-100 Getting Started Guide7-12Defining a New Video Meeting RoomA Meeting Room is a conference reservation without resource allocation, whose

8-18Management ToolsVarious management tools are available to the MGC-50/100. For details on other management tools, see the MGC Administrator’s Guide

MGC-50/MGC-100 Getting Started Guide8-2The Resource Report dialog box opens.The Resource Report window contains the following columns:Table 8-1: Resou

Chapter 8 - Management Tools8-3Resources Report - Network ResourcesThe Network Resources describes the bandwidth and port availability for participant

MGC-50/MGC-100 Getting Started Guide8-4Resource Report - Network Resources Details•ISDN Services - ISDN Network Services. This section describes the a

Chapter 8 - Management Tools8-5Resources Report - Media ResourcesMedia Resources used by participants from different types of networks are displayed i

MGC-50/MGC-100 Getting Started Guide8-6-Quad Mode must run on the Video+8 card. Participants from multiple Video+8 cards can take part in a single con

Chapter 8 - Management Tools8-7The following modes are available:— Circular - The system allocates the next available sequential unit in the order in

MGC-50/MGC-100 Getting Started Guide8-8Listing the Installed CardsYou can check which functional modules are installed in a particular MCU by listing

Chapter 8 - Management Tools8-9When the Cards icon in the Browser pane is double-clicked, the Status pane displays the status of the card.Occupied slo

Chapter 1 - Before You Begin1-6Network Equipment, Numbers and AddressesObtain the following information from your network administrator:• IP address f

MGC-50/MGC-100 Getting Started Guide8-10For more information about viewing card parameters, see MGC Manager Administrator’s Guide, Chapter 4.Clock Thi

Chapter 8 - Management Tools8-11MCU Faults Report The Faults function records faults related to the MCU that are encountered during operation. To view

MGC-50/MGC-100 Getting Started Guide8-12The Faults window opens.The following columns appear in the Faults report:Table 8-3: Faults ColumnsField Descr

Chapter 8 - Management Tools8-132. You may save the Faults report to a text file. To do so, click the Save to file button.The Save As dialog box opens

MGC-50/MGC-100 Getting Started Guide8-14Reset MCUThe Reset MCU function is used to reset the MCU when there are substantial changes to the MCU hardwar

2-12Hardware DescriptionThe following components make up the MGC unit:• Main Control Module• Backplane• Power Supply Module(s)• Fans• Alarms port• Fun

Chapter 2 - Hardware Description2-2MGC-100 Components LocationFigure 2-1 shows the front panel of the MGC-100. The front panel provides access to the

MGC-50/MGC-100 Getting Started Guide2-3Figure 2-2 shows the rear panel of the MGC-100. The rear panel provides access to the network I/O card connecto

Chapter 2 - Hardware Description2-4Figure 2-3 shows the front panel of the MGC-100 NEBS Standard. The front panel, as in the MGC-100, provides access

MGC-50/MGC-100 Getting Started Guide2-5Figure 2-4 shows the rear panel of the MGC-100 NEBS Standard. The rear panel, as in the standard MGC-100, provi

Trademark InformationPolycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are trademarks and/or service

Chapter 2 - Hardware Description2-6MGC-50 Components LocationFigure 2-5 shows the front panel of the MGC-50. The front panel provides access to the Ma

MGC-50/MGC-100 Getting Started Guide2-7Figure 2-6 shows the rear panel of the MGC-50. I/O cards are inserted via the rear panel. The rear panel also p

Chapter 2 - Hardware Description2-8MGC Unit ComponentsThe following table describes the MGC components. A more detailed description is found in the MG

MGC-50/MGC-100 Getting Started Guide2-9Functional ModulesThe Functional Modules, also known as cards, perform the various audio, video, and data proce

Chapter 2 - Hardware Description2-10

3-13Initial System ConfigurationThe MGC-50/MGC-100 requires basic configuration before you can start running conferences.Initial IP ConfigurationThe s

MGC-50/MGC-100 Getting Started Guide3-2 Figure 3-2: MGC-50 Rear Panel2. Connect a monitor and the keyboard to the appropriate connectors in th

Chapter 3 - Initial System Configuration3-3 Figure 3-4: Attaching the Monitor and Key Board to the MGC-503. Insert the DOS diskette into the M

MGC-50/MGC-100 Getting Started Guide3-4Installing the MGC ManagerTo configure and control the MGC unit and to setup conferences you must install the M

Chapter 3 - Initial System Configuration3-5The User Information screen opens.6. Enter your name and the name of your company in the appropriate boxes.

Regulatory NoticesUnited States Federal Communication Commission (FCC)Part 15: Class A Statement. This equipment has been tested and found to comply w

MGC-50/MGC-100 Getting Started Guide3-6Starting the MGC ManagerOnce the MGC Manager application is installed, it can be used to set up and monitor mul

Chapter 3 - Initial System Configuration3-7Defining an MCUTo manage and control the MGC unit from the MGC Manager application it must be added to the

MGC-50/MGC-100 Getting Started Guide3-8Connecting to an MCUOnce the MCU connection parameters are defined, the MGC Manager can be connected to all def

Chapter 3 - Initial System Configuration3-9Configuring the Network ServicesThe Network Services include the parameters of the networks connected to th

MGC-50/MGC-100 Getting Started Guide3-103. In the MCU tree, expand the MCU Configuration tree.4. Expand the Network Services tree. 5. Right-click the

Chapter 3 - Initial System Configuration3-116. In the Settings dialog box, define the following parameters:7. Click Next.The PRI Settings dialog box o

MGC-50/MGC-100 Getting Started Guide3-128. In the PRI Settings dialog box, define the following parameters:9. If you are not defining a sub-service or

Chapter 3 - Initial System Configuration3-1310. To add or modify the sub-service, in the Sub Service dialog box define the following parameters:11. Cl

MGC-50/MGC-100 Getting Started Guide3-1412. In the Span Definition dialog box, define the following parameters:13. Click Next to continue.The default

Chapter 3 - Initial System Configuration3-15The Spans and Phones dialog box opens.This dialog box is used to assign circuit identification numbers and

EC Mark R&TTE DirectivePolycom Inc., declares that the MGC-50 and MGC-100 with NET-2/4/8 card is in conformity with the following relevant harmoni

MGC-50/MGC-100 Getting Started Guide3-1614. Define the Spans and Phones parameters as follows:To define the NFAS parameters, see the MGC Administrator

Chapter 3 - Initial System Configuration3-17The Add Span dialog box opens.b. Define the following parameters:c. Once you have defined all the identifi

MGC-50/MGC-100 Getting Started Guide3-18To delete a circuit identification entry:• In the Spans pane, click the Circuit Identification entry you want

Chapter 3 - Initial System Configuration3-19To delete a dial-in number entry:• In the Dial In Phone Number pane, click the entry to delete and click t

MGC-50/MGC-100 Getting Started Guide3-20To configure the Net-2/Net-4/Net-8 ISDN Network Interface module:1. In the Browser pane, right-click the slot

Chapter 3 - Initial System Configuration3-21Circuit ID of the PRI line defined in Network Service to the appropriate span in the Card Settings - Net-8

MGC-50/MGC-100 Getting Started Guide3-222. Right-click the unit (span) to configure and select one of the clocking options:3. After setting the clock

Chapter 3 - Initial System Configuration3-23IP Network ServicesThe IP Network Service defines the properties of the IP network used for connecting IP

MGC-50/MGC-100 Getting Started Guide3-24The new Network Service configuration wizard - Setting dialog box opens.5. Define the following fields:Table 3

Chapter 3 - Initial System Configuration3-25NetworkDHCP-Obtain IP Address AutomaticallySelect this check box to use a DHCP server for automatic assign

iTable of ContentsBefore You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1System Overview . . . . . . . . . . . .

MGC-50/MGC-100 Getting Started Guide3-26Defining Static Routes6. To define a static route:a. Click the plus (+) button.The Add Route dialog box opens.

Chapter 3 - Initial System Configuration3-27c. Click OK.The system returns to the Settings dialog box, displaying the added static route.Defining Qual

MGC-50/MGC-100 Getting Started Guide3-28c. Click OK to apply your settings and return to the Settings dialog box.DiffServ and PrecedenceDiffServ and P

Chapter 3 - Initial System Configuration3-298. In the Settings dialog box, Click Next. The DNS Settings dialog box opens.For H.323 conferencing, DNS c

MGC-50/MGC-100 Getting Started Guide3-309. Define the following parameters:10. Click Next. Table 3-10: DNS Settings OptionsField DescriptionUse DNS Se

Chapter 3 - Initial System Configuration3-31The H.323 dialog box opens.11. Define the following parameters:This dialog box is skipped when defining a

MGC-50/MGC-100 Getting Started Guide3-32GatekeeperUse Gatekeeper• Off – select this option if a gatekeeper is not present in your network. In this cas

Chapter 3 - Initial System Configuration3-33Service Mode (cont.)• Board Hunting – In this mode, the MCU is registered with the gatekeeper using the Ne

MGC-50/MGC-100 Getting Started Guide3-34Service mode (cont.)Note: In current Cisco implementations when there is more than one IP card in use, the gat

Chapter 3 - Initial System Configuration3-35The following table describes the gatekeeper modes that can be configured with each of the listed gatekeep

MGC-50/MGC-100 Getting Started GuideiiVideo Conference Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3Entry Queue . .

MGC-50/MGC-100 Getting Started Guide3-36The SIP dialog box appears.13. Define the following parameters: This dialog box is skipped when defining an H.

Chapter 3 - Initial System Configuration3-37Configure SIP Servers ManuallySelect this option to manually configure the SIP servers. After selecting th

MGC-50/MGC-100 Getting Started Guide3-38The following table lists the supported SIP Proxies and their Registration modes:Register OnGoing Conferences/

Chapter 3 - Initial System Configuration3-3914. To configure the SIP servers manually:a. Click the SIP Servers button.The SIP Settings dialog box open

MGC-50/MGC-100 Getting Started Guide3-40SIP ServersPreferred SIP ServerSelect:• Off – No SIP server is used. Dial-out option is available only when co

Chapter 3 - Initial System Configuration3-41c. Click OK.The SIP dialog box reappears. 15. Click Next. The Security dialog box opens.The Security dialo

MGC-50/MGC-100 Getting Started Guide3-4216. Click Next. The Span dialog box opens. This dialog box is used to define the cards to which the network, w

Chapter 3 - Initial System Configuration3-43The IP SPAN dialog box opens.This dialog box is used to define the IP card to which the IP network is conn

MGC-50/MGC-100 Getting Started Guide3-44IP Address The IP address of the IP card installed in the MCU. If the DHCP option is selected for this Network

Chapter 3 - Initial System Configuration3-45c. Click the Fixed Ports & NAT button to configure the NAT for each span—as each mapped IP should be k

iiiDefining a New Video Meeting Room . . . . . . . . . . . . . . . . . . . . . . . 7-12Management Tools . . . . . . . . . . . . . . . . . . . . . . .

MGC-50/MGC-100 Getting Started Guide3-46d. (Optional) Define the following fields.Table 3-17: Fixed Ports & NAT OptionsField DescriptionEnable Fi

Chapter 3 - Initial System Configuration3-47Port Range Definitions(cont.)In this example port number 1037 has not been allocated, as the starting rang

MGC-50/MGC-100 Getting Started Guide3-48When fixed ports are exhaustedSelecting one of the following options defines the card behavior when all alloca

Chapter 3 - Initial System Configuration3-4918. Click OK to return to the Span dialog box.The new span is added to the Spans table.19. In the Spans d

MGC-50/MGC-100 Getting Started Guide3-50By default, the first IP Network Service you define is set as the system default. When defining additional IP

Chapter 3 - Initial System Configuration3-514. Double-click the IP card. Alternatively, right-click the IP card icon, and then click Properties.The Ca

MGC-50/MGC-100 Getting Started Guide3-52

4-14About ConferencesDifferent conference types are available according to their initiation modes: reservationless conferences and scheduled conferenc

MGC-50/MGC-100 Getting Started Guide4-2database application whether a conference with a specific Numeric ID may be started. This is the method used wi

Chapter 4 - About Conferences4-3Video Conference Attributes There are four general types of video conferences:• Video Switching - A conference in whic

MGC-50/MGC-100 Getting Started Guideiv

MGC-50/MGC-100 Getting Started Guide4-4Entry QueueAn Entry Queue is a special routing lobby that is used for routing participants to their target conf

5-15Basic OperationsThis chapter describes how to start, monitor and manage On Going Conferences.Reservation TemplatesA Reservation template includes

MGC-50/MGC-100 Getting Started Guide5-2Starting a ConferenceYou can start an On Going Conference from one of the default Reservation templates provide

Chapter 5 - Basic Operations5-34. Right-click the icon of the Reservations in Database template and click Start Immediately. If more than one MCU is c

MGC-50/MGC-100 Getting Started Guide5-4Viewing the Conference Dial-in PropertiesThe dial-in numbers and passwords needed to enter a conference, includ

Chapter 5 - Basic Operations5-5Connecting to a Conference/Entry QueueDefined dial-in participants can connect to any conference by dialing the confere

MGC-50/MGC-100 Getting Started Guide5-6For example, if the IP Network Service prefix is 27, the conference Numeric ID is 1478 and the conference name

Chapter 5 - Basic Operations5-7Monitoring On Going ConferencesYou can monitor conferences and perform various operations while conferences are running

MGC-50/MGC-100 Getting Started Guide5-8Monitoring a ConferenceWhen you click a conference icon, the conference appears in the Status pane. However, to

Chapter 5 - Basic Operations5-9The Participant Monitoring Filter dialog box opens.4. Select the appropriate check boxes that indicate the statuses to

1-11Before You BeginThis Getting Started Guide provides information on the installation and basic operation of your MGC-50/100. For more information o

MGC-50/MGC-100 Getting Started Guide5-10The conference and participant details appear in the Monitor pane.The Status and Monitor panes take the form o

Chapter 5 - Basic Operations5-112. Expand the On Going Conference or Reservation to list its participants.The participants are listed below the confer

MGC-50/MGC-100 Getting Started Guide5-12Participant Level MonitoringIn addition to the data that appears in the Status and the Monitor panes, you can

Chapter 5 - Basic Operations5-13Operations Performed During On Going ConferencesThe following operations can be performed during On Going Conferences:

MGC-50/MGC-100 Getting Started Guide5-14To add a new participant to a Conference:1. List the On Going Conferences.2. Right-click the icon of the confe

Chapter 5 - Basic Operations5-153. In the Name box, enter the participant’s name.4. For video participants using H.221 aggregation, enter the phone nu

MGC-50/MGC-100 Getting Started Guide5-16b. If you are defining an H.323 participant:In the Participant IP box, enter the IP address of the participant

Chapter 5 - Basic Operations5-173. Click the Participants tab to add participants to the conference.The Properties - Participants dialog box opens.4.

MGC-50/MGC-100 Getting Started Guide5-18Making Dial-Out ConnectionsWhen the Dial-Out Manually option is selected for the conference, the operator conn

Chapter 5 - Basic Operations5-19Disconnecting ParticipantsWhen a participant does not need to continue in a conference, you can disconnecting or delet